Frequently Asked Questions
Can I stream Netflix and other apps on the smart projector?
Yes! The projector comes with built-in apps like Netflix, YouTube, Hulu, and more, allowing you to stream directly without needing additional devices. Simply connect to Wi-Fi, and you’re good to go.
How large can the image size be projected?
This projector can display images up to 150 inches in size, bringing your content to life with cinematic-scale visuals, perfect for movies, gaming, or presentations.
Does it support 4K resolution?
Yes, the projector supports 4K resolution, providing stunning clarity, sharpness, and detail for your movies, games, and presentations.
Is the projector compatible with gaming consoles and laptops?
Absolutely! The projector features HDMI and USB ports, allowing you to easily connect gaming consoles (like PS5, Xbox) or laptops for an immersive experience. You can also use Bluetooth for wireless connections.
Can I return or exchange an item?
We offer returns and exchanges for most items within 14 days of purchase, provided the item is in new, unused condition and in its original packaging. To initiate a return or exchange, please contact our support team with your order number.
What if my product arrives damaged or defective?
We apologize for any inconvenience. If your item arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. We’ll arrange for a replacement or issue a refund, depending on the situation.
How can I contact customer support?
Our customer support team is here to help! You can reach us by:
Email: productsimperative@gmail.com
Live Chat: Available on our website
We aim to respond to all inquiries within 24 hours.